Terms and Conditions Policy
We publish these Terms and Conditions to set out the rules that govern use of our site and services and to describe the relationship between us and account holders. The page explains account duties, eligibility, acceptable use, bonus principles, deposits and withdrawals, dispute handling and how updates are applied. Read these terms before registering or wagering. By creating an account you accept the rules, agree to supply accurate information and agree to any local restrictions that apply to your access and play.
Account Responsibilities
Account holders must keep login details secure and must not share credentials. One account per person, household, IP or device is permitted. Accounts used for fraud, collusion, chargebacks or bonus abuse may be limited, suspended or closed. Self-exclusion and deposit limits can be set from account settings or by contacting support.
Registration & Verification
Registration requires accurate personal data that matches identity documents. KYC verification may be required before withdrawals or as otherwise allowed under the Terms. Failure to verify identity or provide requested documents may lead to account restrictions and withheld payouts until verification is complete.
Eligibility Requirements
Users must be at least 18 years old and legally permitted to gamble in their jurisdiction. Access may be restricted where local law prohibits offshore gambling. Residents of prohibited territories or persons on exclusion lists may not open or operate accounts. Compliance with local rules is the user’s responsibility.
Acceptable Use of the Service
Use of bots, automated play, software exploits or other methods to manipulate games is prohibited. Do not attempt to circumvent limits, bonus rules or security controls. Abusive behaviour toward staff or other users is not allowed. Transactions must be lawful and may be reviewed for suspicious activity.
Bonus and Promotion Rules
Promotions are subject to specific terms and general principles set here. Bonuses require opt-in where stated and carry wagering requirements (for example, 35x on bonus funds). Game contribution rules, maximum bet limits and time limits apply. Bonuses voided for abuse or breach of the Terms will be removed along with related winnings. Only one bonus per person, household and IP is permitted unless stated otherwise.
Deposits and Withdrawals
We accept a range of fiat and crypto payment methods including local options such as PayID, POLi and vouchers like Neosurf where available. Minimum deposit typically starts around A$20–A$30; minimum withdrawal commonly sits around A$30–A$50. Withdrawal limits may apply (for example weekly caps). KYC checks apply before first withdrawal. Fees may be charged by external providers; we may apply nominal fees in limited cases as described in the cashier terms.
Dispute Handling
Raise disputes via live chat or email with supporting evidence. We will review records and make a determination in line with these Terms. If resolution requires additional review, account activity and game logs may be examined. Final decisions follow the Terms and applicable law governing the account.
Updates to the Terms
We may update these Terms from time to time. Changes will be posted on the site and become effective as stated. Continued use of the account after changes indicates acceptance. It is the user’s responsibility to check the Terms regularly and comply with any updated provisions.